Collision Reporting Centre Toronto: Locations, Hours & What to Bring

If you have been involved in a car accident in Toronto, one of the first things you need to do is visit a collision reporting centre Toronto drivers rely on to file their official police report. Whether you had a fender bender in Scarborough, a sideswipe on the 401, or a parking lot collision in North York, Ontario law requires you to report the incident if the combined damage exceeds $5,000 or anyone is injured.

This guide covers every collision reporting centre near you across Toronto and the GTA, including addresses, phone numbers, hours of operation, what documents to bring, towing rules, and a step-by-step walkthrough of the reporting process. Bookmark this page — you never know when you might need it.

What Is a Collision Reporting Centre?

A collision reporting centre (CRC) is a facility operated through a partnership between local police services and Accident Support Services International. Instead of waiting for police at the scene, drivers involved in qualifying property-damage collisions self-report at the nearest CRC. A police officer at the centre inspects the vehicle damage, reviews your account, and files the official collision report.

This system benefits everyone. It clears traffic faster, frees police for emergencies, and gives drivers a streamlined process to start their insurance claim — often on the same visit, since insurance representatives are available at most CRC locations.

If you have been in an accident and are unsure what to do first, our guide on what to do after a car accident in Toronto walks you through the entire process from the moment of impact.

Toronto Collision Reporting Centre Locations & Hours

Toronto has two primary collision reporting centres operated by the Toronto Police Service, plus a dedicated cyclist and pedestrian reporting location.

The Toronto East centre at 39 Howden Road is near Lawrence and Birchmount — ideal for accidents in Scarborough, the Danforth, East York, and areas along the eastern section of the 401. The Toronto North centre at 113 Toryork Drive is accessible from Highways 400, 401, and 407, serving North York, Etobicoke, Downtown, and the west end.

GTA Collision Reporting Centre Locations

If your accident happened outside Toronto city limits, you need to visit the CRC in the municipality where it occurred. Here are the major GTA locations:

If you are involved in a collision in Mississauga, Brampton, Vaughan, or Markham, your report will go to the applicable regional police service — Peel Regional Police or York Regional Police — not the Toronto Police Service. The Richmond Hill location at 10720 Yonge Street also serves collisions from Vaughan, Markham, Aurora, and Newmarket.

When Must You Visit a Collision Reporting Centre?

Under the Ontario Highway Traffic Act, you are legally required to report a collision to police if:

If the damage appears minor and no one is hurt, contact your insurance company to discuss your options. When in doubt, always report — failing to report can hurt you later if the other driver files a claim.

What to Bring to the Collision Reporting Centre

Arriving prepared will help speed up the process. Make sure you have the following documents and information ready before you visit the collision reporting centre Toronto location:

A quick smartphone trick: photograph the other driver’s licence, insurance card, and registration. It is faster and more accurate than writing everything down at the scene, especially in a stressful moment. For more tips on staying safe after an accident, check out our post on who to call after an accident.

Step-by-Step: What Happens at the Collision Reporting Centre

Here is exactly what to expect when you arrive at the CRC, so there are no surprises:

The entire process can take as little as 30 minutes during quiet periods, but expect wait times of 1 to 3 hours during evenings and weekends. Toronto locations tend to be busier than suburban GTA centres.

Collision Reporting Centre Towing Rules & Costs

If your vehicle is not drivable after a collision, it must be towed directly to the collision reporting centre from the scene. This is not optional — tow truck operators are required to transport your vehicle straight to the CRC. Need accident towing in Toronto? Towing Toronto dispatches 24-hour tow trucks to collision scenes across the city.

The initial tow fee to the CRC is paid directly by the Collision Reporting Centre — you do not need to pay the tow driver at the scene. However, any second tow from the CRC to a repair shop or your home is your responsibility. Towing Toronto offers direct insurance billing so you can avoid upfront costs when possible.

How to Get a Copy of Your Collision Report

After your collision report has been filed and processed, you can order a copy online through ServiceOntario. Reports become available approximately 20 days after the collision date. You will need your driver’s licence number, collision report number, and MTO collision reference number to access it.

An uncertified copy costs $12, while a certified copy — which is required for legal proceedings — costs $18. Keep these numbers handy if you anticipate a dispute or legal claim related to the collision.

When Police Will Respond to the Scene Instead

Not every collision can be self-reported at a CRC. Police will attend the actual scene if the collision involves any of the following:

If you are unsure whether to call 911 or go to the CRC, call the Toronto Police non-emergency line at (416) 808-2222. They will advise you on the next step. For 400-series highway collisions (e.g., the 401, 427, QEW, or 404), contact the Ontario Provincial Police instead. If you are waiting on the roadside for help, read our tips on staying safe while waiting for a tow truck.

Tips for a Smooth Visit to the CRC

Arrive early in the day. Toronto CRC locations are busiest during evening hours and weekends. Arriving shortly after 8 AM can cut your wait time dramatically.

Be detailed in your written account. Include street names, traffic signals, weather conditions, and the direction you were travelling. The more specific your description, the easier it is for the officer to process your report and for your insurance company to assess the claim.

Do not admit fault at the CRC. Simply describe what happened factually. Fault determination is ultimately handled by your insurance company based on Ontario’s Fault Determination Rules.

Call your insurer from the CRC. Phones are available, and some locations have insurance representatives on-site. Getting the claim started immediately helps speed up the repair process.

Which CRC Serves Your Area?

One of the most common mistakes is going to the wrong location. Remember, you must use the collision reporting centre near the jurisdiction where the accident happened — not where you live. Here is a quick reference:

Towing Toronto serves the entire GTA. Whether you need a tow from a collision in Etobicoke, Ajax, or Hamilton, our flatbed tow trucks can transport your vehicle safely to the correct CRC.

Need a Tow to the Collision Reporting Centre?

After an accident, the last thing you want is to deal with an unreliable towing company. Towing Toronto provides fast, professional accident towing directly to any collision reporting centre in the city. We also offer 24/7 roadside assistance if you are stranded after a collision and need help beyond a tow — such as winching your vehicle out of a ditch.

Our experienced drivers know every CRC location in the GTA and will ensure your vehicle is handled safely during transport. We offer upfront pricing, fast dispatch, and direct insurance billing so you can focus on what matters — getting through the reporting process and getting back on the road. Visit our FAQ page for answers to common towing questions.

Frequently Asked Questions