Who should you call after a car accident?

In the event of an accident, there are a number of phone calls you need to place or have placed for you if you are unable to or too distressed.

• The authorities

Call 9-1-1.  The operator will probably ask questions.  Try to stay as calm as possible and give them as much information as you can.  They will notify the appropriate first responders if you tell them it looks like a fire is imminent.  The police will file a report, which you will need to file an insurance claim.  If possible, don’t move the vehicle before the police arrive.

• Towing company

After the police have finished their investigation, ask them if you may call a tow company.  It can be CAA, or a private towing company like  Towing Toronto.

• Insurance

Most insurers offer a 24-hour toll-free hotline to report an accident.  There are also online capabilities to initiate a claim.  Your agent can also be of benefit; because they are local, you will be able to recommend tow companies and repair facilities.  Using a company like Towing Toronto means we can send the bill to your insurance company which is one less thing for you to worry about.

• Attorney

A lawyer can give you some advice about how to protect evidence and what to say to your insurance company when filing a claim.  He or she will probably also advise you to avoid talking with anyone who was at the scene and who might be liable for causing the accident.  Make your own notes about what happened and take photos, including any of you or your passengers who might be injured.  If you think there was negligence then always get a professional legal opinion as soon after the incident as possible.

Car accidents are stressful events.  Knowing what to do and who to call can protect your rights going forward.  If you need extra advice you can always call our dispatch at 647-812-1477 – we are here to help.